Terms and Conditions

These terms and conditions govern the use of our services. Please read them carefully.

Last updated: October 7, 2025
By accessing and using ClipShark, you agree to be bound by these terms and conditions. If you do not accept these terms, please do not use our services.

Definitions

In these terms and conditions, the following terms have the meanings set out below:

Service
Refers to the ClipShark platform and all associated promotional video creation services for UEFN and Roblox.
User
Refers to any individual or legal entity that accesses and uses the Service.
Content
Refers to all elements (texts, images, videos, sounds) present on the Service or provided by the User.
Order
Refers to any video creation request made by the User through the Service.

Service Description

ClipShark offers the following services:

  • Custom promotional video creation for your UEFN and Roblox maps
  • Advanced customization options according to your subscription
  • Fast delivery of finalized videos
  • Technical support and assistance

User Obligations

By using our services, you agree to:

  • Provide accurate and up-to-date information during registration
  • Maintain the security of your account and password
  • Use the Service lawfully and in accordance with these terms
  • Ensure you have all necessary rights to the content you provide

Payment and Pricing

Payment terms are as follows:

  • Prices are stated in euros (EUR) and are subject to change
  • We accept payments by credit card and other secure payment methods
  • Payments are processed securely by our payment providers
  • All prices include applicable taxes (VAT) for users in France

Refunds

Refund requests are reviewed on a case-by-case basis. You may request a refund if the service was not provided as agreed or if quality is unsatisfactory. Subscription refunds may be subject to specific conditions depending on the plan chosen.

Intellectual Property

Intellectual property rights are governed as follows:

  • The Service and its original content are and remain the exclusive property of ClipShark
  • We grant you a limited license to use created videos for your projects
  • You may not copy, modify, distribute, or sell the Service or its content without authorization

Delivery Times

We strive to deliver your videos within the timeframes indicated when you place your order. Delivery times may vary depending on project complexity and your subscription plan. We will inform you of any potential delays.

Revisions

The number of included revisions depends on your subscription plan. Revisions must be requested within a reasonable time after initial delivery. Major revision requests may incur additional charges.

Limitation of Liability

To the fullest extent permitted by applicable law, ClipShark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, direct or indirect, resulting from your use or inability to use the Service.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, in case of violation of these terms. You may also terminate your account at any time through your account settings.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of any significant changes by posting the new terms on this page and updating the "last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the new terms.

Governing Law

These terms are governed by and interpreted in accordance with French law. Any dispute relating to these terms shall be subject to the exclusive jurisdiction of French courts.

Questions about our terms?

Our team is available to answer all your questions about our terms of use.